Customer Service

Your satisfaction is our priority. Customer service is our top priority and is at the heart of what we do. Our company works hard to understand your needs and exceed your expectations. Since 1972 we have built a customer-centric approach, building great relationships with our customers based on trust.

When you choose Commercial Laundries you get total laundry solutions, including the most suitable equipment and full support for your business. Through communication and cooperation, we work to build customer relationships that you can count on.

Get the best customer service and care from Commercial Laundries Miami. For all of your commercial laundry needs, choose a company that you can depend on and trust. Choose a company with a story, with ethics and morale. Select a company that values their relationships with their clients and puts you first. Here at Commercial Laundries Miami, you will find all of that and more. We pride ourselves on our dependability and our relationships that we build with our clients and our community. For a commercial laundry company with the best customer service, look no further. Our Story Commercial Laundries is a family owned and operated business that has been servicing Florida’s commercial laundry sector since 1972. We have built our exceptional reputation on our trustworthiness, combined with our outstanding washers and dryers. Among everything, we hold our team and customer relationships above all. We are a reliable company with even more reliable products and services. Reliable A trustworthy commercial laundry company with the best customer service paired reliable and superior equipment is the reputation we own up to. We are proud of our dependable top-tier washers and dryers from our world renowned manufacturers, Maytag, Speed Queen and Whirlpool, and we have diligent and attentive service to match. As Florida’s longtime leader in commercial laundry products and services, we specialize in coin and card operated self-service laundry for multi-family housing, college campuses, hotels, restaurants and RV/mobile home parks. Fairly and Competitively Priced Products and Services • Buy New or Gently Used Washers and Dryers: Whether you are buying new or gently used commercial laundry equipment or leasing, you can rest assured, you are getting the best machinery at a fair and competitive price. We work with all different types of clients with different budgets and visions for their onsite commercial laundry facility. Our gently used washers and dryers are serviced and guaranteed for your complete satisfaction. These durable, efficient and cost-effective machines offer significant savings with premium quality. • Lease Commercial Laundry Equipment: Leasing with Commercial Laundries Miami is a superb decision that will help you with upfront costs and service and maintenance. Our tax-deductible leasing program is highly competitive and sure to save you a bundle in the long run. All our commercial laundry leasing programs include complementary servicing and maintenance for the lifetime of your lease to protect your investment. Our responsive and attentive technicians will help take care of your equipment, assuring your business and machines continue to operate efficiently. • Repair your Machines: Broken down or sluggish machines in your laundry facility are costing you money. Call on Commercial Laundries Miami to have a technician sent out to you to assess, diagnose and solve your laundry machine issues. Our quick response to customers makes scheduling simple and hassle free. Fill out a request for service and one of our highly trained and experienced technicians will be sent out to you immediately. • Service and Maintenance Packages: Maintaining your onsite laundry facility and all your machines is a big job. For assistance in upkeeping your washers and dryers, sign up for our affordable service and maintenance packages to keep your equipment running efficiently. One of our meticulous technicians will take care of all services, repairs and preventative care of your machines. Customer Service and Care Your satisfaction is at the top of our priority list and our dedicated team and staff all work together to guarantee our commercial laundry company has the best customer service. We set the bar high for ourselves and ensure that we are constantly meeting and exceeding your expectations through our performance and quality workmanship. Along with our commitment to providing the best commercial laundry customer service, we supply top of the line, energy efficient machinery. By offering our clients only environmentally conscious equipment we are holding up our company-wide promise to help preserve Florida’s ecosystem and our community. For more information about our washers and dryers and Commercial Laundries Miami’s customer service, visit our website or give us a call today at, (855) 254-9274.

Service Communication

Our customer service representatives are fluent in both English and Spanish, and are available via phone, email and fax to help with scheduling service calls, resolving problems and answering your questions. Once your information is gathered, our customer service reps will dispatch your service call to your professionally trained technician. We generally service our equipment within 1 business day, however, we try to complete the service calls the same day we receive them.

Our sales team is one of the most knowledgeable in the industry, and each team member is committed to helping you develop, manage and grow your laundry center. Our team works alongside you to achieve your ideas and goals, staying involved with your account long after you’ve signed the contract.

Should you want to reach out to Chairman Jack or President John, you can! Just call us and ask for them. They will even meet with you on short notice.

We also encourage our clients to use the links on this website for service or refund requests. Alternatively, you can contact us by email. We guarantee that your email will be answered promptly. Emails should be sent to service@ciifl.com. Please be sure to tell us the nature of the problem. Include your name, address, phone number and the Machine ID Number [located on the front of the machine].

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Commercial Laundries Offers

  • Easy Financing and Leasing Options
  • Comprehensive Maintenance Programs
  • Trained Technicians
  • Eco-Friendly Options Washers and Dryers
  • Fast and Reliable Service For Over 50 Years
  • Digital Payment Solutions

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